Mobile App Development


Mobile Solution

According to recent research, 234 million people in the U.S. over age 13 use a mobile device, and 65 million own a smartphone. By 2012, business mobile users will make up more than 30% of all subscribers in the United States.

In 2009 and 2010, an influx of high capability smartphones and similar handheld computers reached an eager marketplace. Sales of such devices were strong and based on the strength of demand, more producers released even more devices on a variety of operating systems (OSs). The initial popularity of the Apple iPhone was eventually matched by the Google Android OS, while older platforms such as the Research In Motion BlackBerry maintained a significant, albeit shrinking, market share. Many consumers began looking for ways to use their new devices to improve and streamline work-related processes such as checking email. And while employers generally understood that mobile email and other work processes would increase productivity and employee satisfaction, supporting a wide variety of device types and operating systems would be complex, introducing security risks and high costs.

Companies are now seeking ways to extend a business process with utilisation of device technology and features to enhance and en-rich the process - such as taking pictures of field equipment, bar-coding and scanning through mobile devices, track and trace through GPS, voice control amongst others.

Enterprise mobility allows enterprises to carry out day-to-day business without tying employees to their desks. With enterprise mobility, employees move about freely without compromising on accessing desired resources or providing services to their customers. It brings tremendous value in productivity and accountability as employees, who are on the move, and are also able to access enterprise data, resources and application freely and securely from anywhere and at any time. The components for enterprise mobility consist of laptops with Internet activity, cellphones or PDAs that work in conjunction with suitable backend infrastructure. Enterprise mobility brings about improved communications and collaboration. The desirable impacts of mobility are:

  • Increased efficiency for laptop users - a 13% higher hourly work output each week over their desktop counterparts.
  • More than 50% of wireless employees use their notebooks at home, and nearly 40% also use them at hotspots.
  • 70% of notebook users cite flexibility in work locations and hours.

The IT managers face significant deployment and operational challenges when (they) consider transitioning to a mobile enterprise as follows:

  • Getting the right applications in place for evolving the right mobility strategy.
  • Identifying the business challenges for different types of users, e.g. top management, sales or field executives and prioritizing their requirements.
  • Building new applications or integrating with the existing ones, i.e. mobile-enabling the existing applications.

Applications which can be used off-the-shelf include :

  • Mobile Inspection Management
  • Mobile Facilities Management
  • Geo Location Mapping
  • Mobile Analytics
  • Field Services for Engineers and Technicians involved in customer support
  • Mobile Sales Force - for direct impact on sales effectiveness
  • Route Sales for Distribution business
  • Mobile Citizen Connect – for general public feedback on government performance and issues.